Privacy Policy

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your enquiries or bookings. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information".

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our website hosting provider and analytics providers (e.g., Google Analytics).

Enquiry or Contact Information

• Examples of Personal Information collected: name, email address, phone number, and any other information you provide in your message or when discussing a potential collaboration or referral.
• Purpose of collection: to provide services to you, to respond to your enquiries, communicate with you, and when in line with the preferences you have shared with us, provide you with information relating to our services. If you opt-in, your email may be added to our Brevo contact list for occasional updates, from which you can unsubscribe at any time.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our email service provider (Brevo) if you opt-in to receive communications.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our communications with you, as described above. For example:

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• We use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• If you consent to being added to our mailing list, your email address will be shared with Brevo, our email marketing platform. You can review Brevo's privacy policy for more information on how they handle data.

Using Personal Information

We use your personal Information to provide our services to you, which includes: responding to your enquiries, arranging consultations or collaborations, and keeping you up to date on new services or information if you have opted-in to communications.

Lawful Basis

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site (e.g., responding to your service request);
• Compliance with our legal obligations;
• To protect your vital interests;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you submit an enquiry or contact us through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your rights' section below.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information may be processed outside of Europe, including in the United States, for purposes such as website hosting and analytics. Data transfers are conducted in compliance with GDPR requirements.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, and analytics cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. Cookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor.

We use cookies to optimize your experience on our Site and to provide our services. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through such sites as www.allaboutcookies.org.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].